Privacy policy
DATA PROTECTION POLICY
Last updated: June 2026
Coqui Coqui respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
- Data Controller
The data controller responsible for processing personal information collected through this website is:
COQUI COQUI PERFUMES SAS
32 Rue Longue
06500 Menton
France
SIRET: 91821842100017
For any privacy-related questions, you may contact us at:
Email: europe@coquicoqui.com
- Information We Collect
We may collect the following personal information:
First and last name
Billing and shipping address
Email address
Telephone number
Payment information, processed securely through third-party payment providers
Purchase history
Website usage information through cookies and analytics tools
- How We Use Your Information
We use your personal information to:
Process and fulfill orders
Provide customer support
Communicate regarding purchases and shipments
Send newsletters and promotional communications, when consent has been provided
Improve our website, products, and services
Comply with legal obligations
- Legal Basis for Processing
Where required under applicable law, including the General Data Protection Regulation (GDPR), we process personal information on the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent, where required
- Sharing of Information
We do not sell personal information.
We may share personal information with trusted service providers solely for business purposes, including:
Shopify, our e-commerce platform
Payment processors such as Stripe and PayPal
Shipping carriers such as Chronopost, DHL, FedEx, UPS, La Poste and other logistics providers
Marketing and analytics service providers
We may also disclose information when required by law or legal process.
- Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Rights
Subject to applicable law, including the GDPR, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Request portability of your information
Restrict the processing of your information
Object to certain processing activities
Withdraw consent at any time where processing is based on consent
Opt out of marketing communications
To exercise any of these rights, please contact:
Email: europe@coquicoqui.com
You also have the right to lodge a complaint with the competent data protection authority in your country of residence within the European Economic Area.
- Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
Operate and secure the website
Remember user preferences
Analyze website performance and traffic
Improve the shopping experience
You may manage your cookie preferences through your browser settings or through the cookie consent banner displayed on our website.
- International Data Transfers
Some of our service providers may process personal information outside the European Economic Area.
Where applicable, appropriate safeguards are implemented to ensure that personal information remains protected in accordance with applicable data protection laws.
- Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Information
COQUI COQUI PERFUMES SAS
32 Rue Longue
06500 Menton
France
SIRET: 91821842100017
Email: europe@coquicoqui.com